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More and more C-Suite executives and top-shelf marketers are rediscovering the marketing value of routine business correspondence. Common customer statements, invoices, order acknowledgements and notices which were once regarded as a simple back-office burden are now rising to a new level of importance. They are now a tool to connect more directly and pointedly with
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Healthcare is an extremely complex and highly critical issue in America today. Just recently, the House voted to dismantle the pillars of the Affordable Care Act, otherwise known as Obamacare, and make sweeping changes to the nation’s healthcare system. The bill continues to be met with a great deal of argument and deliberation between conservative
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A content / document management strategy has many considerations for any company. Automating workflows is the most popular and effective way to reduce cost, reduce errors and handle complex exceptions. Documents that you create from your ERP system such as purchase orders, AP checks, shipping documents and customer invoices, need to be filed and retained
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Companies spend millions to attract new customers with beautifully designed marketing campaigns, but old-school statements typically do very little to reinforce the experience once they’re on board.
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DocOrigin creates documents, labels, checks, forms, and even dynamic fillable forms – in fact, all of your mission-critical documents – with precision and at high volumes.
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The enterprise customer’s demands have been changing in significant ways. Tech leaders and developers at the head of the curve know that the end user won’t accept anything less than leading-edge support. Whether your customer operates in a warehouse, manufacturing facility or brick and mortar retail space, all operations expect response times for urgent services in one to two hours — all day, every day.
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Companies spend millions to attract new customers. After all, every company must continually gain new customers and expand market share. But gaining new customers is only part of the equation for long-term success; organizations must also retain repeat customers in order to survive.
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We are pleased to share some exciting news about one of our partners, BCC Software. They will be hosting a special edition of their monthly webcast, “Lien In,” on Tuesday, April 4, at 11 a.m. EST. Steve Dearing, Director of Corporate Reporting at the United States Postal Service will join host Chris Lien, President of
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Make it Personal It seems like everyone is talking about customer experience these days… and for good reason. A 2% improvement in the retention of your existing customers can equate to a 10% reduction in operating expenses. A 5% reduction in the customer defection rate can increase profits by as much as 95%. Clearly, retaining customers can pay, but how do you do it?
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